Privacy Policy

Effective Date: 01-jan-2026

At iDan Fragrances, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, browse our products, place an order, make a payment, or contact us.

1. Information We Collect

When you use our website, we may collect information such as your name, phone number, email address, delivery address, billing information, order details, payment confirmation details, and any message or request you send to us.

We may also collect basic technical information such as your browser type, device type, IP address, pages visited, products viewed, and website usage activity.

2. How We Use Your Information

We use your information to process orders, confirm payments, arrange delivery, provide customer support, manage returns or exchanges, improve our website, prevent fraud, and communicate with you about your purchases.

We may also use your contact information to send updates, offers, promotions, or product information. You can request to stop receiving promotional messages at any time.

3. Payments

Payments made through our website may be processed by banks, mobile money providers, card processors, or other approved payment partners. We do not sell your payment information. Payment details are used only to complete transactions, confirm orders, issue receipts, and resolve payment-related issues.

4. Delivery Information

To deliver your order, we may share your name, phone number, delivery address, and order details with delivery partners or courier services. This information is used only to complete delivery and provide customer support.

5. Cookies and Website Tracking

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, understand website traffic, measure advertising performance, and show relevant products or offers.

You can manage or disable cookies through your browser settings. However, some website features may not work properly if cookies are disabled.

6. Advertising and Social Media

We may use online advertising tools, including platforms such as Facebook, Instagram, Google, or other digital marketing channels, to promote our products and understand how customers interact with our website.

These tools may collect limited information about website activity, such as product views, cart activity, or purchases, to help us improve our marketing and customer experience.

7. Sharing of Information

We do not sell, rent, or trade your personal information. We may share limited information only with trusted service providers who help us operate our business, including payment providers, delivery companies, website hosting services, analytics tools, marketing platforms, and customer support providers.

We may also share information where required by law or to protect our business, customers, or website from fraud or misuse.

8. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no website or online system is completely secure, so we encourage customers to use strong passwords and avoid sharing sensitive information through unsecured channels.

9. Data Retention

We keep customer information only for as long as necessary to process orders, provide support, meet legal or accounting requirements, prevent fraud, and maintain business records.

When information is no longer needed, we may delete, archive, or anonymize it.

10. Your Rights

You may contact us to request access to your personal information, correct inaccurate details, request deletion of your data where applicable, or unsubscribe from promotional messages.

To make a privacy request, please contact us using the details below.

11. Third-Party Links

Our website may contain links to third-party websites, payment platforms, delivery services, or social media pages. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before sharing personal information.

12. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate consent. If we become aware that such information has been collected, we will take reasonable steps to delete it.

13. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

14. Contact Us

For questions about this Privacy Policy or how your information is handled, please contact us:

Business Name: iDan Fragrances

Email: [email protected]

Phone / WhatsApp: +252611249090

Address: Hodan Taleex

Website: https://davidwalker.so/